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Why carers need support

There are over 33,000 carers looking after a friend, family member, partner or neighbour who needs their help due to illness, disability or old age in the London Borough of Croydon.

The 2018 national State of Caring survey of over 6000 carers found that 72% experienced mental health problems and 61% faced physical health issues.

The 2016 GP Patient Survey showed that carers are more likely to report long-term health problems, pain, issues with self care, mobility issues and mental health conditions such as depression and anxiety.

How GP surgeries can help

GPs and GP practice staff are often the first professionals carers will come into contact with. As a GP practice, you play a vital role in helping carers get the advice and support they need.

You can help by:

- Identifying and registering carers at your surgery.

- Signposting or referring carers to the local carers service.

- Offering carers the free flu jab and monitoring their general health.

Directing Croydon carers to the Carers Support Centre

carers support centre exterior
Come and see us Monday to Friday, 10am-4pm

Our Not Just a Patient report in Croydon's GP services found that 82% of carers said their GP hadn't told them about carer support in the community.

We want to change that by letting local surgeries know about our services for carers.

The Carers Support Centre is a drop-in centre for Croydon's 33,000 carers, offering information, advice, support, wellbeing activities and workshops. We are based opposite George Street tram stop in central Croydon, and open Monday to Friday, 10am-4pm.

GPs can refer Croydon carers to our service for information, advice and support using our electronic referral form. Completed forms can be sent to

You can also give carers a copy of our blue leaflet. Order paper copies by emailing">

Not Just a Patient report

As part of the Carers Week 2017 campaign to build carer friendly communities, the Carers Information Service surveyed over 200 adult carers registered with a GP in the London Borough of Croydon about their experience of local GP services. Our research found:

  • 61% of carers say their GP knows about their caring role.
  • 82% of carers have not been informed of carer support available in the community.
  • 59% of carers have not been informed of the NHS Health Check by their GP.
  • Over a third (35%) of carers have not been informed of the annual flu jab by their GP.
  • Almost half (49%) of carers want their GP to tell them about local carer support.

Get the report summary and full report.

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Carers Support Centre

Open weekdays 10am -4pm, feel free to drop in for advice or support with any issues related to caring.
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